Welcome to My Y
Everything you need, all in one app!
My Y helps you get the most out of your YMCA membership. View group exercise schedules, reserve spots in select classes, book appointments, access your digital membership card, and stay connected with what's happening at the Y.
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Features
- Quick and Easy Check-In: Tap "Check In" to scan your barcode at the front desk. Your family's membership cards are all in one place for seamless access to workouts, classes, swim lessons, and more.
- Group Exercise Schedules: Search for your favorite class or discover something new. Our app now lets you reserve your spot in class. Reservations are encouraged, and some smaller classes may require advance registration.
- Book Personal Training: Our new in-app booking feature lets you schedule personal training, EGYM orientations, InBody assessments, and other eligible services. Browse staff profiles and book appointments when it's convenient for you.
- Real-Time Facility Schedules: View up-to-date information on building hours, pool times, open gym, and class schedules—right when you need it.
- Stay informed: Get the latest Y updates, alerts, and notifications all in one place. Quickly access location details, contact information, and hours for your local Y.
Frequently Asked Questions
About the My Y App
+ What is the My Y App?
The My Y App helps you stay active and connected. This free app puts you in control of your YMCA experience, making it easy to find classes, manage registrations, and access resources that support your goals.
+ How do I download the new My Y App?
Use these links to download the My Y app:
Download For Apple Devices Download For Android Devices
*If you're searching in the Apple App Store or Google Play Store and search “My Y", there are a lot of YMCAs out there, so to make sure you find the right one, look for an image with a blue background and a white Y logo.
+ How much does the new My Y App cost?
The new My Y App is free to download and use!
+ What devices does the new My Y App work on?
The app works on iPhones, iPads, Android mobile phones, and some tablets. We recommend you access it on a mobile device as the app is optimized for those devices.
+ What about the YMCA360 App?
Beginning August 3, 2026 My Y will become your primary YMCA app. You'll use it to check in, view schedules, reserve classes, book eligible appointments, gain and access rewards, and use your digital membership card.
YMCA360 isn't going away! You can still use it to access virtual fitness and wellness content, including:
- An extensive on-demand workout library
- Weekly livestream fitness classes
- Programs for all fitness levels
- Family-friendly and youth content
- Access on your phone, tablet, or desktop
Think of it this way:
- My Y = Your membership app for check-in, schedules, reservations, rewards, and your digital membership card.
- YMCA360 = Your virtual fitness app for workouts and wellness content anytime, anywhere.
Login and Account Settings
+ How do I log into the My Y App?
The first time logging into your My Y App, you'll need to create an account using the email connected to your member contact. This will be the same email that you already receive communication from the Y. If you have questions about what email is connected to your member contact, you can always ask the Member Services team to check.
Once your account is created, open the My Y App on your device and enter your Y Community account username and password to log in.
+ How do I access my account and manage my settings?
- Viewing Account Information: Access it by clicking the three dots in the lower left corner, then select "Account" towards the top.
- What You Can Update: Change your home location and password, view terms and privacy policy, log out, or delete your app.
- Data Storage: Your data is stored securely, following privacy standards. For details, review the privacy policy.
- Providing Feedback: Tap the three dots in the lower left corner, select "Help and support" to submit your feedback.
+ The app is asking me for a six-digit code. What is that?
As a security measure, the first time that you log in with a new device, My Y will authenticate your access to your email account by sending an email with a six-digit code to that address. Please check your email to find the code that you can enter into My Y to gain first-time access to the platform.
+ Will I have to enter that six-digit code every time I log on?
No, you will only be asked for that code if you use a different device or following periodic app updates.
+ What if I forget my password?
Click on the ‘Forgot Username’ or ‘Forgot Password’ links and you will be prompted to create a new username and/or password.
+ What if My Y is unable to authenticate me as a member and won’t let me in?
Provided you have selected a YMCA of the Northern Sky location and not a branch from another YMCA association, chances are that the email address you are attempting to use to sign in to My Y does not match the one that the YMCA has on file for you. Please contact the Member Services Desk at 701.293.9622 (Fercho or Schlossman) or 218.739.4489 (Fergus Falls) and we would be happy to help update your email address. After that, you should be all set.
+ Can I change my email address? If I change my email address, does it change my email on file with my YMCA?
To change your email address (Fercho or Schlossman locations), please contact our team at 701.293.9622 or info@ymcanorthernsky.org
To change your email address (Fergus Falls location), please contact 218.739.4489 or ffyinfo@ymcanorthernsky.org
+ I’m a member of the YMCA but I can’t log in. What do I do next?
Please contact our team at 701.293.9622 or info@ymcanorthernsky.org and we would be happy to help.
Reservations and Class Schedules
+ Do I have to reserve a class to attend?
No! You're always welcome to drop in and join a class.
We do encourage you to reserve your spot in the My Y app. In our recent member survey, many members told us they wanted a way to know if a class was canceled or an instructor change occurred. Reserving your class helps you stay connected to the latest class information, keeps all of your planned classes in one place, and earns you badges and Rewards points when you attend. As an added bonus, your reservation also helps our instructors plan for class size and equipment so they can provide the best possible experience.
+ What's the advantage of registering for classes in the My Y app?
In our recent member survey, one of the most common requests was a way to know when a group fitness class is canceled or an instructor change occurs.
The My Y app helps solve that. When you reserve your spot in a class, you can add it to your calendar and stay connected to the most current class information. If a class is canceled or an instructor substitution is needed, the class details are automatically updated in the app.
Even if a class doesn't require a reservation, reserving your spot is the best way to stay informed about the classes you plan to attend.
+ How do I cancel a reservation in the My Y app?
Plans changed? No problem!
- Go to My Reservations - Open the app and find your scheduled experiences.
- Select the Reservation- Click on the reservations you wish to cancel.
- Cancel the Reservation - Follow the on-screen instructions to complete your cancellation.
+ Where can I find a schedule of upcoming classes?
A schedule of upcoming classes is accessible from the home screen under "Group Fitness Classes" or via the "Classes" tab at the bottom. It shows all Group Fitness Classes, including times and availability. To view classes at multiple branches, you can filter by location.
The My Y schedule will also show instructor changes or class cancellations in real-time.
+ How do I favorite a class?
Click on a class you'd like to favorite. In the upper right corner, tap the star icon to save it as your favorite.
Rewards and Badges
+ How do Rewards work in the My Y App?
We've made Rewards even easier to use by bringing everything toegther in the My YU app! You'll earn Rewards points just by participating in the Y activities you're already doing, including:
- Downloading the My Y app
- Checking in with the app
- Reserving and attending group fitness classes
- Checking in for personal training appointments
- Completing challenges
- And more!
The more you participate, the more points you'll earn.
You can redeem your points for exclusive YMCA merchandise, Y apparel, tickets, guest passes, and other exciting rewards available only through the My Y app. Be sure to check back often—new rewards and challenges may be added throughout the year!
+ What happens to my current Rewards points?
Your Rewards points are moving to the My Y app on August 3. After that date, you'll be able to view your points and continue earning and redeeming rewards through My Y.
+ What are Badges?
Think of badges as a high-five from your Y! As you reach milestones—like checking in to the Y or reserving & attending group fitness classes—you'll unlock badges in the My Y app that celebrate your progress.
Whether you're building a new routine or reaching your next milestone, badges are a fun way to recognize your consistency, celebrate your accomplishments, and see how far you've come.